Last updated: 28/10/2024

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Thank you for choosing Dreams for Littles to be your parenting sidekick and to support your  sleep journey. This Privacy Policy explains how we collect, use, disclose, and protect your information, especially within the European Union (EU) and the European Economic Area (EEA), in compliance with the General Data Protection Regulation (GDPR).

 

1. Information We Collect

 

• Account Information: When you create an account, we collect your name, email address, and payment information if you purchase a sleep coach package.

• Baby Data: To help track your baby’s sleep, feeding, and nappy changes, we may collect your baby’s sleep logs, feeding times, and other related information.

• Device Information: We may collect information about the device you use, including IP address, browser type, and operating system.

• Location Data: We may collect general location data for analytics purposes but do not track precise location.

 

2. How We Use Your Information

 

• To Provide and Improve Our Services: We use the collected data to operate and enhance Dreams for Littles.

• Personalised Sleep Support: For users who have purchased the sleep coach package through www.dreamsforlittles.com, our Sleep Coach may access baby logs on the backend to provide personalised sleep advice and add comments for you to see.

• Communication: We may use your contact information to send account-related notifications or updates.

• Analytics and Improvements: To improve app performance, we may analyse aggregated and anonymised data for trends and usage statistics.

 

3. Sharing of Information

 

We do not share your information with third parties except:

 

• Service Providers: We may use third-party service providers to facilitate our services (e.g., payment processors).

• Legal Compliance: We may disclose your information as required by law, such as to comply with a subpoena or legal process.

 

4. Access to Baby Logs by Admin

 

To support users who have purchased a sleep support package, Dreams for Littles allows certain trained administrators to access baby logs for users who purchased a sleep coach package. This access is limited strictly to those in a support role, and access is monitored to ensure privacy.

 

5. Data Retention

 

We retain your information only as long as necessary to provide the services. Upon request, we will delete or anonymise your data, except where required by law.

 

6. Your Data Rights

 

As a global service, we support data rights in compliance with GDPR, including:

 

• Right to Access: You can request a copy of your data.

• Right to Rectification: You can update incorrect or incomplete data.

• Right to Erasure: You can request the deletion of your data.

• Right to Object: You may object to the processing of your data in certain cases.

• Right to Data Portability: You can request your data in a transferable format.

 

For any data rights requests, please contact us at becca@dreamsforlittles.com

 

7. Data Security

 

We take appropriate measures to protect your data, including encryption and regular audits. However, please note that no system is 100% secure.

 

8. International Data Transfers

 

We operate globally, which means your data may be transferred and processed outside your country of residence. Where we transfer data outside the EEA, we take necessary steps to protect your data in compliance with GDPR.

 

9. Updates to This Policy

 

We may update this Privacy Policy from time to time. If there are significant changes, we will notify you through the app or via email.

 

10. Contact Us

 

If you have any questions about this Privacy Policy or wish to exercise any data rights, please contact us at:

 

• Email: becca@dreamsforlittles.com